Service and Support When You Need It Most
From day one, SPOC’s team is available—around the clock, every day, all year long—to help you maintain, troubleshoot, repair, or repurpose equipment. Wherever you are and whatever you need, we act quickly to minimize downtime and maximize productivity and return on investment.
Repairs
Extended Warranty
Like our DriveShield Preventative Maintenance Program, our DriveShield Extended Warranty Program is the most comprehensive warranty in the industry. Available for every drive we sell within 12 months of purchase*, it offers unmatched protection for your investment—lasting up to a decade.
*Unit must be in working order when adding extended warranty after purchase.
Parts
In many cases, our customers’ field technicians can perform routine repairs and maintenance—but they need parts. So, we make it easy, fast, and cost-effective for our customers to get the parts they need, when they need them.
